Driver safety controls
- Driver profile and licence verification workflow.
- Driver availability controls and booking acceptance protections.
- Notification history for booking, payment, and key handover events.
Customer safety controls
- View driver profile details before service.
- Booking and payment timeline visibility.
- Support escalation channels for incidents.
Drop-off without customer
- HandyDriver’s unique drop-off-your-car-without-you booking sends the receiver a one-time code that must be shared with the driver to complete the trip.
- This helps confirm key handover completion before the job closes.
Emergency situations
- Contact local emergency services first if immediate help is needed.
- For platform follow-up, email support@handydriver.com.au.